FAQ

Can I build my own Mega Pack?

Yes. We understand that there might be a download you don't want in the pack, and one that you do want in that isn't in there already. To create your own Mega Pack, simply add 12 downloads of your choice to the cart and the same discount will be applied. Please note that the discount won’t be fully applied until the 12th download is added to the cart. Click here to start building your own Mega Pack.

What format and quality are your downloads?

Our downloads are provided in 320 Kbps Mp3 format. This is the highest quality possible, and much higher than the majority of download stores. Encoding at such a high level not only means a better listening experience, but also more effective brainwave entrainment.

Is listening to binaural beats safe?

Yes. 100% safe. The technology has been around since 1973, and is used by millions of people the world over. However, we do request that those with epilepsy and pregnant women consult a physician before using our products.

What is binaural beats meditation – can I have some more information?

Sure. Click here to visit the About Page for an easy to understand explanation.

How often can I use the meditations?

We recommend not using more than 3 meditations in a day. Personally, I stick to a maximum of two, because if I've entrained my brain for wakefulness in the morning due to being really tired, I won't want this interfered with well into the afternoon, at which point I might use Power Nap for a rest, or perhaps Chill Pill to end my day with.

Simply choose the track best suited to what you want to achieve for that period of the day, but don't overload using different recordings because you will counteract the entrainment of the last. So, as an example of a schedule, you might use Zen Focus while at work, Chill Pill when you get home to relax, and Deep Sleep before bedtime.

Do I need expensive headphones?

No. Just a standard pair of headphones is fine. Here are the minimum requirements we recommend:

  • Standard earbuds (in the ear) or standard headphones (outside the ear).
  • A reasonable length of cord to allow you to be comfortable while connected to your computer, iPod/mp3 player.
  • Preferably no bass boost, noise cancelling or other audio manipulation feature. However, newer noise cancelling headphone models with advanced detection technology are usually okay, but please email us with the model number and we'll check for you.

What's the difference between Binaural Beats & Isochronic Tones?

Isochronic tones work by emitting sound at regular intervals, whereas binaural beats use a constant sound wave format. Isochronic tones do not require headphones while binaural beats meditations do. The most important difference is that Isochronic tones are a new technology, and while they have become fashionable to some degree, unlike binaural beats, there is little scientific proof of their effectiveness.

Do your meditations contain music or sound effects?

Our meditations contain natural ambience or calming meditative music. We are extremely careful in selecting the music we lay over the binaural beats sound waves because  certain sounds/music can affect the 'frequency response process', which reduces the effectiveness of the recording.

What value will I get with my meditations?

  • Instant high-quality Mp3 downloads: All our meditations are instantly downloadable and of the highest quality.
  • Instruction guide: A guide that gives you the knowledge you need to get most out of your experience.
  • Replacement Product Replacement Policy: Lost one of your downloads? We'll replace it free of charge at any time in the future.
  • 100% Money-Back Guarantee – Try out any of our recordings absolutely risk-free. If you’re not completely thrilled with the results, just request a refund within 7 days. Simple!

Why is the binaural beats track (hum) louder on some meditations than others?

There are two reasons: Firstly, the combination of frequencies used to create the binaural beats track (that hum you hear under the music) determines the type of sound you will hear. Secondly, we user test each recording and then tweak accordingly for optimum results. The sound and level of the frequencies playing underneath the music is therefore dependent on those results. For example, our Deep Sleep track has a subtler binaural beats track than Deep Meditation.

When will I receive my meditations?

Once you select your meditation(s) and checkout, you will be immediately be emailed a download link to the address you provided during checkout. If you don't receive your download link, please first check your spam folder; sometimes those naughty spambots put our emails in there. If t's not in your spam folder, drop us an email and we'll send you a new one.

I closed the window on my download, help!

Don't panic! Drop us an email and we'll send you another download link. If you have a member account, you can access your download links from all your orders by signing into your account.

Can you send me a CD of my downloads?

We don't ship our meditations in CD format anymore, quite simply because there isn't a demand. These days people prefer to download music to their computer, tablet or phone, and if they want a CD version, they'll just burn one off.

However, if you have made a purchase and thought you would receive a CD, please contact us and we'll see if we can arrange for a CD to be sent out to you. Please note that if you have ordered more than two meditations, we can only send you an mp3 format CD – so please check that your CD player can play MP3 files. The reason for this is that our meditations are 30 minutes long, and a CDR only holds two per CD. So if you bought our Mega Pack, we'd have to send you 5 CDs!

I'm having difficulty downloading to my iPad / iPod / iPhone. Help!

Click here to read our instructions document for best-practice downloading on iOS devices.

Can I license your music for commercial/professional use?

We offer a Professional License that covers a number of use cases. You can find out about that by clicking here. 

I have another question, who can I ask?

Go to the contact form, send us your question(s) and we'll get back to you within 12 hours (usually much sooner!).

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