Contact Us

Update for Gmail Users: We are experiencing a high volume of Gmail users not receiving our emails (including order emails and password resets).

If you are using Gmail and haven't received an email you were expecting, please check your junk/spam folder before contacting us, as the email is probably in there.

If you do find our emails in your junk folder, make sure you whitelist our domain name. Find out how to do that here.

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For enquiries and support, please fill out the contact form below. We'll get back to you within 8 hours (usually much sooner!)

If you have just placed an order and haven't received your download links, please wait a few minutes for the email to arrive; it can take a few minutes to make it's way through the system.

If you haven't received your download links after 10 minutes, please check your spam folder – sometimes those pesky spambots put our emails in there.

If you are having trouble downloading your files, please click here to read our download guide.

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